[AI]■ STORY TIMELINE
AI RECEPTIONIST STRUGGLES WITH YORKSHIRE ACCENTS
Patients at GP practices in Rotherham are hanging up on an AI receptionist called Emma after it fails to understand their local accents. Health watchdog Healthwatch Rotherham has flagged the issue despite the AI firm claiming support for 17 languages.
The Guardian — Technology+0m
‘Emma’ the Rotherham chatbot has 17 languages says AI firm – but health watchdog says system struggling with local ‘twan…