Newly released FOIA documents reveal Amazon exercises extensive operational control over delivery drivers while maintaining they are independent contractors. The case has drawn scrutiny after a former Amazon lawyer took leadership of the NLRB.
The documents show Amazon dictates delivery routes, sets performance metrics, monitors driver behavior through apps, and terminates contracts for non-compliance—factors typically associated with employment relationships.
Yet Amazon classifies these drivers as independent contractors, avoiding obligations like minimum wage, benefits, and labor protections.
The NLRB had pursued the case as a potential landmark ruling on worker classification. However, the agency reportedly sought settlement terms favorable to Amazon, raising questions about potential conflicts of interest following leadership changes at the labor board.
The disclosure comes as Amazon faces multiple legal challenges over driver classification, including from state attorneys general and the FTC. Worker advocates argue the contractor model allows Amazon to shift costs and risks to drivers while maintaining direct control over their work.
Amazon has not responded to requests for comment on the released documents.
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