Atlassian has enabled automatic data collection across its products to train artificial intelligence models. The change affects millions of users unless they manually opt out.
Atlassian, the Australian software company behind Jira, Confluence, and other collaboration tools, has made data collection the default setting for AI training purposes. Users must actively disable the feature to prevent their data from being used.
■ What Changed
The policy applies to Atlassian Cloud products and captures user activity, project data, and content to improve AI-powered features. Previously, users had to opt in to such data sharing. The shift to opt-out represents a significant change in how the company handles user information.
■ User Response
The announcement sparked discussion on Hacker News, generating 267 upvotes and 65 comments. Users raised concerns about data privacy, intellectual property protection, and the lack of transparency around what specific data is collected and how long it's retained.
Many commenters noted that organizations using Atlassian tools store sensitive project information, source code, and business strategy documents. Enterprise customers expressed concern about inadvertently training competitors' AI systems with proprietary information.
■ Company Statement
Atlassian positioned the change as necessary to improve AI features within its products. The company maintains that data collection complies with its privacy policies and regional regulations including GDPR. Users can disable data collection in account settings, though the default status requires action from each user or administrator.
■ Implications
The move reflects broader industry trends where major software companies leverage user data for AI model training. Similar approaches from other tech giants have faced regulatory scrutiny and user backlash.
For enterprise customers, the change may require policy reviews and explicit guidance to employees about data sharing settings. Some organizations may choose to disable the feature entirely or migrate to alternative platforms with stricter data privacy defaults.
Atlassian has not announced plans to change the default setting based on user feedback.
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