FEEDLY BLAMES BUG FOR WEEKLONG OUTAGE, NOT AI SHIFT

The RSS feed aggregator experienced significant service degradation that prompted user frustration across multiple platforms. Feedly's statement pinpointed a technical bug as the root cause, distancing the outage from its pivot toward AI-powered features. Beyond the web app slowdown, users reported problems with mobile applications and difficulty reaching customer support during the incident. The combination of service issues and support gaps amplified frustration in the user community. Feedly did not provide specifics about the bug's nature or a timeline for resolution. The company's attribution to a bug rather than infrastructure strain from new AI systems may offer some reassurance to users concerned about the service's stability following its strategic shift. The outage highlights the challenges platforms face when managing performance during feature expansions and architectural changes.