Synthesia has launched AI Roleplay Sessions, an interactive training tool where employees practice workplace conversations with AI avatars. The platform provides real-time feedback, scoring, and analytics to measure training effectiveness.
The new feature expands Synthesia's capabilities beyond pre-recorded video training into live, interactive coaching scenarios. Employees can engage with AI avatars in simulated workplace conversations—such as client calls, performance reviews, or difficult discussions—and receive immediate performance feedback.
The platform scores interactions and generates analytics, allowing companies to track training progress across their workforce. This addresses a gap in enterprise training, where video-based content alone often fails to develop practical communication skills.
Synthesia positions the tool for sales teams, customer service departments, and leadership development programs. The AI avatars adapt to different scenarios and provide personalized coaching based on employee responses.
The move reflects broader industry trends toward interactive, measurable learning experiences. Competitors in the enterprise training space are similarly investing in AI-powered simulations, though Synthesia's avatar technology offers distinct visual capabilities developed through its existing video platform.
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