Jean-Denis Greze, CEO of Town, discusses how AI assistants can enable self-organizing companies and reshape corporate environments. The focus centers on practical implementation while managing organizational risks.
Greze outlined Town's vision for workplaces where AI assistants reduce hierarchical friction and empower employees to self-organize. The approach emphasizes giving teams tools to coordinate without constant managerial oversight.
Key priorities include building systems that actually work for employees—not theoretical solutions that create friction. Greze stressed the importance of avoiding costly missteps, noting that companies face reputational damage when AI implementations fall short of promises.
The strategy involves incremental deployment rather than wholesale transformation. Teams test AI-assisted workflows, measure outcomes, and scale what works. This reduces the risk of embarrassing failures while building institutional confidence.
Greze also addressed the gap between AI capability and organizational readiness. The real challenge isn't the technology—it's designing workflows that leverage AI without disrupting existing corporate dynamics. Success requires clear metrics and honest assessment of what changes actually benefit employees versus what simply reduces costs.
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